June 2026 ISHA residents' update

Published: Fri, 06/26/26

Updated: Fri, 06/26/26

June 2026

Dear

What have we got for you this month?

Our latest edition of ishahome is arriving in letterboxes this week. We’ve launched our new four-year plan (PDF, 3mb), which was shaped with your help and sets out our priorities for your homes and services. Also, look out for resident stories and updates on the new resident involvement strategy. You can read more in the ISHA home magazine (PDF, 2.9mb) and in the corporate strategy and values news story on our website.

Right now, there are a record number of families living in temporary accommodation while they wait for housing. Fraudsters illegally living in social homes are depriving those who desperately need them. That's why we're supporting a key amnesty this month.

This June has been a weather record breaker, and as we write, we are sweltering in another heatwave. Please take care and look out for tips to stay safe during extreme weather - we've some of our own too that we've shared on our website.

And as the summer holidays draw nearer, we thought we'd share the Mayor of London's great summer promotion, which will give you unlimited weekend bus trips each day for the price of a single fare.

Thea
Director of People & Performance

The cover of the Summer 2026 ishahome magazine.

Ishahome – Your very own magazine

The summer edition of ishahome has been arriving in letterboxes this week. The magazine is aimed at keeping you informed and helping you get the best out of being an ISHA resident.

There's also an easy-to-enter competition with gift vouchers as prizes - all you need to do is read your copy to find the answers.

We hope you enjoy reading it as much as we do writing it for you!

ISHA's values shown as large posters behind a teal sofa.

Plans for the future shaped by you

Thanks to your help we've a new corporate strategy - a four-year plan for how we'll make ISHA even better and continue to deliver safe and affordable homes.

Speaking to you and listening to your views through our community events, surveys and your complaints has shaped the strategy.

We'd like you to take a look and hold us to account as we bring it to life!

A hand holding a key, amount to give it to another hand.

Tenancy fraud key amnesty until Friday, 17 July

To tackle tenancy fraud, we're supporting a key amnesty. And people living illegally in an ISHA home have until Friday, 17 July, to hand in the keys and avoid prosecution.

A man sits indoors under a sun umbrella and in front of a fan, exasperated by the heat.

‘Cool places’ takes on a new meaning

Faced with some record-breaking temperatures, many of you might want to find ways to cool down outside of your home.

The following boroughs have put together a list of places where you can go:

You can also read our tips about staying cool in the heat below.

Fare saving summer holiday bus travel

Mayor of London Sadiq Khan has launched a new initiative to help reduce the cost of travel during the summer holidays. With the new Hopper bus fare, you can take unlimited trips all day for the cost of a single fare.

The promotion runs on Saturdays and Sundays from Saturday, 25 July to Sunday, 30 August, for bus travel in and around central London, making it a great way to explore much of what London has to offer.

Contact details

Damp and mould: [email protected]
Repairs: [email protected]
Rent enquiries: [email protected]
General housing (tenants): [email protected]
Home ownership & leasehold: [email protected]
Resident involvement: [email protected]
Communal or estate issues: [email protected]
Building or fire safety: [email protected]
Outreach & support: [email protected]
Complaints: [email protected]

Or call 0300 131 7300 to speak to us.

To report a gas leak call 0800 111 999.

Website: www.isha.co.uk

102 Blackstock Road
London England N4 2DR
GB

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