October 2025
Dear
Resident safety and comfort rule the headlines this month.
Awaab's law came into effect on 27 October, and we have been working hard to implement the new requirements. We have some helpful guidance on preventing damp and mould, as well as a Winter Warmer guide to help keep your home safe and warm throughout the colder months.
Thank you to everyone who took the time to speak with us during our Neighbourhood Knock visits in Hackney and Islington over the summer. You’ll
soon get a letter detailing what we heard where you are specifically, and what we’re going to do about it. A summary of what we learnt is on our website
already.
Earlier this month we sent out the finalised annual service charges. Our FAQ page should answer any queries you have.
Lastly, with bonfire night and other festivities approaching, the team has put together a few tips to help you enjoy the festivities safely.
Best
wishes
Thea McNaught-Reynolds
Director of Culture, Communications and Involvement