October 2025

Awaab's law came into effect on 27 October, and we have been working hard to implement the new requirements. We have some helpful guidance on preventing damp and mould.

Check out out Winter Warm Guide, a handy booklet containing helpful information on how to keep you and your home safe in winter - staying warm and keeping bills low. 

This summer you gave feedback about your homes in face-to-face conversations on your doorsteps.

The Neighbourhood Knocks in our communities in Islington and Hackney opened up real conversations about your experiences, concerns, and ideas.

What you shared gave us a deeper understanding of what matters most to you and how we can make things better together - drive real improvements, bridge the gap between staff and residents, and ensure our services reflect your needs.

Finalised Annual Service Charge letters have been sent.

If you're a shared owner or leaseholder and your letter confirms your account is in credit, you can request a refund online.

Have fun, but stay safe this bonfire night.